Nikad India Business Solutions Pvt. Ltd., established 1998, a pioneer in financial outsourcing is a Karnataka Registered Company. Nikad believes in servicing customer requirements through Quality and Innovation. It leverages this conviction by providing talented resources, self-sustaining process framework and domain knowledge. Nikad provides customized services facilities, thereby creating the most flexible and cost-effective solutions of the highest quality.
To be a premium outsourcing solutions partner at an affordable cost and be recognized for ethical practices and superior customer service.
Our mission is to provide the best back office solutions in those available in the market today. We approach each project and every client with dedicated attention. We carefully analyze the requirements of the client organization and provide a solution designed to meet client expectations and needs in a timely and affordable fashion. Our services are efficient and accurate and are directed towards achieving the best results. Our training and quality standards ensure effectiveness and reliability of data and demonstrate quality in services and support.
We have a specialized Human Resources team, which is responsible for recruiting, training, and deputing staff and providing the necessary support systems in each of the cities in which we operate.
Our customer relations division maintains a one on one contact with our clientele to ensure that the placement of manpower and problem solving is executed in a 24 hour turn round frame work.
We employ highly skilled technical resources and build our team with an eye on excellence, collaboration, and continuous improvement. We have more than 12 years of experience in outsourcing back office services and we strive for sustained results and client satisfaction.
Prior to deputation, staff members undergo an in-house training and orientation program to tune them to the requirements of banking operations.
A member from our training department accompanies the new recruit until he/she is at ease in his new position. We seek feedback from the Branch and Operation Heads at regular intervals. We replace the candidate, if necessary.